Some of our chair service and repairs information.

Office chairs are used daily for about 8 hours and even more. That is a third of a day spend using your chair, having a chair serviced and maintained will ensure you get a long life from your office chair.

Our fully equipped workshop are capable of handling all types of chair repairs including office chair upholstery replacement. Where upholstery is not required we can service the office chair and replace the required components mostly on the same day. We keep stock on most of the popular components used on local manufactured office chairs.

Chair Gas Replacement Service

The most common problem on office chairs is when you get that sinking feeling. Your chair loses height throughout the day or overnight and needs to be re-adjusted time and again. Very frustrating but an easy problem to resolve. We can simply replace the gas cylinder also known as the office chair gas or gas lift. The replacement can be done onsite at your office or home. You don’t have to replace the chair at all.

It is also important to note that when the gas is faulty, this puts strain onto the base every time that you sit down. This slowly forces the cylinder to press down on the base and puts force onto it, causing the gas cylinder to start sticking through the base, this can cause wear on the base and may also then need to be replaced.

Chair Castor Replacement Service

Your office chair castors moves you around freely during the day. When they get dirty they start pickup up dust and hair, this causes the chair not to move around as it should. If the castors is left dirty they tend to brake or tear out from the base, this causes the base to crack where the castor is fitted and the chair can tumble over. We have various castor sizes that fits most chairs. Where the base is not damaged a simple replacement castor set can fix the problem easily.

Base Replacement Service

The office chair base is manufactured from various materials. The most common materials is Nylon, Chrome and Aluminium. The type of base installed varies from chairs, and the weight handling differs from base types. The strongest and most expensive base is the Aluminium base, which is mostly found on your heavy duty and high end chairs due to their high weight limit and durability. We stock on all the above bases and they can also be replaced onsite at office or home. Our bases comes standard with castors, so no need to buy a set separately.

Mechanism Replacement Service

Part of our chair services is the office chair mechanism. The mechanism is the part of the chair where you adjust the chair height with an lever. It connects your chair to the rest of the chair components. There is various mechanisms available for various chair types. A quality mechanism is essential for your chair that is why we only supply and fit BIFMA approved mechanism to our chairs. It is the one of the strongest components on a chair, or at least it should be. They are not prone to breaking, but they also wear out over time. Our chair mechanism replacement service can also be handled onsite at your office or home.

Chair Arms Replacement Service

Our onsite chair services for chair arms can be done onsite. There are a range of arms available for office chairs. The arms is also manufactured in different materials namely Polypropylene ,Chrome, Aluminium and a mixture of the above. The office chair arms is manufactured according to the type of chair that you have. There is however some chairs that can have a different type of arms fitted. Some of the plastic arms have a similar counterpart in Chrome. The arms is the last office chair component that you will think break, but they do. Mostly due to human error by pressing down on the arms just before you sit, this transfers all your weight to the arm and they can snap. In most scenarios this service replacement can be done onsite.

In some instances the bolt that hold the arm to the office chair seat or back can snap, we then require the chair in our workshop as we need to drill out the broken bolt, sometimes we even need to remove some of the upholstery for this repair.

Office Chair Seat Broken.

Office chair seat broken, no problem. This is one of the services we can conduct in our office chair workshop. We stock a range of plywood seat and backs and replace them on most office chairs available in the market. With every plywood seat or back replacement there will be upholstery required. This process includes the fitting of new high density foam on the seat and / or backrest. We use the exact same plywood that is used by chair manufacturers. There is also various styles and type of chair plywood as no chair is the same. Contact us should you need a quotation on a chair repair.

Chair service
Law firm in Pretoria. We installed new bases, mechanisms and castors. Cleaned the black leather, all work was done onsite at customers premises within a couple of hours. Boardroom was available immediately after the service was completed.
Office Chair Base
Office chair base that was used as replacements for the repairs of boardroom furniture.

New Chair Sales.

If you are looking for a new office chair or desk, we also supply and install new furniture. Feel free to contact us for quotations.

EXCELLENT rating
Based on 49 reviews
Fast, friendly service. Very happy!
Clement Schult
Clement Schult
24 January 2024
A special thank you to Manie and Thea Hansen from Xeptor Technologies for the outstanding service provided in fixing our office chairs. From start to finish, the experience was seamless, and the results were truly remarkable. They demonstrated a high level of professionalism and expertise, were prompt in their response, efficiently assessed the problems, and executed the repairs with precision. It was evident that they possess a deep understanding of chair mechanics and a commitment to delivering top-notch solutions. What impressed us the most was the attention to detail exhibited. They not only fixed the identified issues but also conducted a thorough inspection to ensure that every aspect of the chairs was in optimal condition. This level of thoroughness reflects a dedication to customer satisfaction and a commitment to providing long-lasting solutions. Furthermore, the customer service we received throughout the process was exceptional. They were courteous, communicative, and kept us informed at every step. Their transparent and friendly approach made the entire experience pleasant and stress-free. We highly recommend Xeptor Technologies. Thank you for a job well done!
Sonja Sons
Sonja Sons
29 November 2023
Wow.. What exceptional service.. From the point of ordering to assisting me online to do my own replacement and a followup call to make sure all is in order... Thea and Manie are prompt, professional and real people who care. They can be recommend anytime. Thank you for such great service delivery. Appreciated
Fiona Erasmus
Fiona Erasmus
22 November 2023
I did not think Thea and Manie would be willing to come to my office in Alberton for just one chair but they did. The quote was very affordable, the service exceptional and very professional. I can recommend them anytime. Jaco Terblans Director Compliance Direct (Pty) Ltd.
Jaco Terblans
Jaco Terblans
19 October 2023
Very friendly and excellent service which is fast, affordable and quality.
Luwayne Davis
Luwayne Davis
7 October 2023
Excellent service I got, with quality work done for my chairs. Manie and his wife are absolutely awesome and know how to treat their clients. Will definitely do business with them again...
Simon Malahlela
Simon Malahlela
6 October 2023
I only ordered a replacement base for my office chair but I received top notch service. Great communication & it arrived the following day. I would definitely recommend them.
Lawrence de Rozario
Lawrence de Rozario
28 September 2023
What a AWSOME family run business,great service and great pricing. Keep up the good friendly and professional service that you provided me. Thank you
Ricky De Nob
Ricky De Nob
23 September 2023
Thank you Xeptor. Fast, friendly and very reliable service. They went out of their way to repair and service my chair.
Derick de Vries
Derick de Vries
12 September 2023
Had a exceptional experience dealing with Xeptor technologies , Quick turnaround time and fair price.
neil kruger
neil kruger
25 July 2023