Trying to fix an office chair base with glue, tape or making of custom brackets is not recommended. If this repair fails it could cause injury to the operator. It is best to replace it with a new base. All bases comes included with a set of new castors and are not expensive or too difficult to replace. See our range of bases in our online shop.

Various office chair arms brake due to the nature of the hard plastic. It is the last component you would think break, but it does. The cause of this is most people press down hard on the arms as they go to sit down. This causes unnecessary force onto the arms and they snap in half. Depending on the arm that is currently on the chair it can sometimes be replaced with a stronger metal arm with rubber armrest, if not we should have a range of replacement arms available in our online shop.

Having an unstable office or gaming chair can be related to the mechanism. It is best to check the mechanism under the seat to ensure that all the bolts are properly tightened. If this does not solve the issue, inspect the component for any wear and tear. Our range of mechanisms are available in our online shop.

We do sell new office furniture. In the rare instance where a chair repair outweighs the cost of replacing the chair, we will give you the option on a new replacement chair. Some of our new chairs are available in our online shop, please note that there are many more options available.

Xeptor Technologies has been selling new office furniture since 2012. We want to offer our customers the best value for money. Since the cost of new office chairs has sky rocketed over the years, we introduced our onsite repair service on office chairs. Not only does this save money, but the customer gets quality components that are used in the chair manufacturing industry.

Yes there is a chair warranty. We only used quality approved components when repairing office chairs. Most of our products come with a 1 to 3 year warranty, some even longer. Important to be said that warranties are void where products are not used as they are intended to.

The most likely cause for a sinking chair is due to a worn out gas cylinder. Even though the gas lasts a long time then time will come when a replacement is required. You can find our range of gas cylinders in our online shop. We replace gas cylinders onsite or if you are comfortable to replace it yourself, you can just order it through us. Our office chair gas is rated class 3, ensuring you received a quality product.

A faulty office chair can have a significant impact on your health and overall well-being. Often, we become so accustomed to sitting on a chair that has gradually deteriorated that we fail to recognize the potential harm it may be causing us. Ignoring the condition of the chair’s components and continuing to use it can lead to various health issues, such as back pain, headaches, and shoulder pains. These discomforts not only affect our physical health but can also hamper our concentration and increase fatigue, resulting in decreased productivity in the workplace. It is crucial to address these issues promptly to ensure a comfortable and productive work environment.

Faulty chair repairs.

Fortunately, there are cost-effective solutions available to repair your office chair, restoring it to its optimal functionality. At our online shop, we offer a range of chair components specifically designed for this purpose. You can find various replacement parts that can easily be installed, giving your chair a new lease on life. Additionally, we understand that some individuals prefer a professional touch when it comes to chair repairs. Hence, we also provide the option to request a quotation for chair repair services, either at your home or office, to ensure the best possible repairs.

One of the most common problems encountered with office chairs is dirty or broken castors. The castors are essential for smooth movement, and when they are clogged with debris or damaged, they can hinder mobility and cause further damage to the chair and your body. Fortunately, repairing this issue is relatively simple. By following the provided instructions, you can effortlessly remove the old castors and replace them with new ones, instantly improving the chair’s maneuverability.

In conclusion, a faulty office chair can indeed affect your health and well-being. The physical discomfort it causes, coupled with reduced concentration and increased fatigue, can lead to a decline in productivity. To avoid further damage and ensure a conducive working environment, it is crucial to address chair issues promptly. Whether you prefer a DIY approach with our high-quality chair components or seek professional repair services, we are here to assist you in restoring your office chair to its optimal condition. Take action now to safeguard your health and work comfortably and efficiently.

Faulty office chair, can it affect my health?
Chair Base Replacement

You do get cheaper chair components. We just don’t sell them. We believe that the quality of the product outweighs the price. In the short run a cheaper component will fail prematurely and will need to be replaced again. In the longer run this doesn’t make it cheaper. Our products has been thoroughly tested and meets and exceeds industry quality standards. And to mention our pricing is more than competitive to their cheaper alternatives. Have a look at our products in our online shop.

Yes, we do complete boardroom furniture installations. With boardrooms we need to come to site and do an assessment and measure the available space, we will discuss the available options available. With the customers input we can get a feel of your preference in furniture.

A wide selection of boardroom tables, Xeptor Technologies considers the aesthetic of your business as well as the comfort of you and your customers. We have the ideal alternative for your boardroom, whether you need a boardroom table that seats six people or one that seats twenty.

Boardroom furniture installations
Boardroom furniture installations

We assist with office design. It’s very important to get the design perfect by collaborating with the customer to ensure that it’s what’s required. Most office furniture comes in standard sizes, there are instances where furniture has to be custom manufactured to fit the office. Meeting with the customer is essential to ensure that everything is as required. Once completed our installation team will assemble the furniture in the office space.

We believe you are referring to the base, and if the castors comes only with a replacement base. Yes, Castors can be sold separately in sets. It is important to check why the castor failed. Before replacing the castors inspect the base where they fit for cracks or any physical damage. If there is none a castor replacement might be all you need. Castors are sold in sets of 5. When ordering castor replacements please note there is mainly two sizes 50mm and 60mm castors. We stock on both sizes. To see the various castors have a look in our online shop.

Yes it is. Chair repairs saves money. Almost all components on an office chair is replaceable, even the plywood seat and backrests are available for replacement. On average (Depending on the chair and type of repairs required) the cost can be up to only a 1/3 of replacing the chair. This making the repair cost effective. Have a look at our office chair component range in our online shop.